Periodically evaluate users’ awareness and responsiveness
The ways and the means that you employ to communicate with your staff to raise awareness and educate them is critical in a communication campaign. Ensure that your campaign reaches your staff. Continually re-evaluate your internal communication in order to improve it.
To do this, in addition to campaigns, do not hesitate to launch a quiz or surveys among your staff. Test your staff to see how they react to phishing e-mails.