All employees must know the contact point for reporting incidents

A comprehensive and up-to-date list of staff to be involved in case of a major incident is distributed throughout the organization. The contacts, classified by type of incident, are clearly visible and their details (telephone, e-mail, messaging, etc.) are kept up to date.

Knowing who does what and when, and who warns whom by what means, helps you to gain precious time in case of an unscheduled interruption.

Inform in the event of a serious incident.